Terms

Your free demo

After a call about your business, Monsoon AI prepares a real custom website demo at no cost. There is no payment upfront and no obligation to buy. You can request changes and review the direction before deciding to proceed.

Approval and payment

Payment is due only after you approve the website and agree to proceed. We confirm the price, scope, any ongoing fees and payment arrangements with you before you commit. Once you approve and pay under the agreed arrangements, we complete the agreed launch work and take the website live.

Hosting, domain and monitoring

Every website includes hosting and domain setup, using your existing domain or helping you obtain one, along with 24/7 monitoring. We watch for issues and work to fix them promptly. Continuous monitoring does not guarantee uninterrupted availability or an instant resolution.

Any ongoing hosting, domain renewal or third-party costs are explained in the agreed project terms before approval.

Support and changes

Support includes help with the agreed website and requests to update its content. Message us when something needs changing. Larger additions or work outside the agreed scope are discussed and priced with you before work begins. Response and delivery times depend on the request; monitoring around the clock does not mean staffed support around the clock.

Your content and project timing

Please provide accurate business information and content you have permission to use, and review the demo before approval. Most demos are ready within days of your call; timing depends on the project, information supplied and requested changes. We confirm launch timing with you.

Questions

Contact kelvin@monsoonai.cloud to discuss these terms or the arrangements for your website.